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How do I change my payment method?

Zinzino Customer Service

Comments

    • Sign in to your personal account
    • Go to subscription and choose your payment method
    • Click on choose payment method and save changes
    If you wish to change your payment method to credit/debit card, please see the question How do I update my credit card details?


    Zinzino Customer Service
  • I need a make a cancellation my auto order November 15
  • Hello Irina,

    Thank you for your inquiry!

    Please contact US Support via phone or email regarding subscription cancellation request(s). Be sure to have you account information available (i.e. Name/ID Number):

    US Support Hours
    Mon. - Fri. 9am - 6pm EST
    Phone: (561) 203-1767
    Email: USA@zinzino.com
  • Hello my name is Nadia, I want a representative to contact me on behalf of my account. I have had a unauthorised charge on my account 



  • Hello Nadia,

    Thank you for your inquiry!

    This is US Support, please contact Australia Support via phone or email regarding charges on your account. Be sure to have you account information available (i.e. Name/ID Number):

    Australia Support
    Mon. - Fri. 9am - 6pm EST
    +61 2 8038 5050
    customer.au@zinzino.com
  • Hey
    I forget to include my customer ID please see below and cancel my auto

    thank you





    Customer ID:
    Order number:
    Tracking number:
    Delivery method:
    Estimated delivery:

    2007056692
    70827478
    1Z2EF2580304224626
    UPS
    2 - 4 Business Days



    Delivery address:


    Jeffrey Wu
  • Hello Jeffrey,

    Thank you for your inquiry!

    The subscription has been cancelled effective today for you.

    The last order that you will receive from Zinzino is dated 12/4/21, because that order has shipped out already.

    Best regards,
    Charlene Customer Service

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