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How do I update my credit card details?

Zinzino Customer Service

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  • There are different ways to update your card details for your subscription.
    Choose one of following:

    1) Update via Subscription
    • Sign in to your personal account
    • Go to subscriptions
    • Choose card payment and click on update and follow the payment instructions
    A new order will be created and 0,10€ will be charged from your new credit card.
    When you have followed these instructions your credit card is up-to-date for your subscription.

    2) Update via Open Order
    If you have an open order (unpaid order) you can update your card information and pay the order at the same time, by following these instructions:
    • Sign in to your personal account
    • Go to orders
    • Click on pay
    • Mark save on autoorder
    • Click on pay for order and follow the payment instructions
    When you have followed these instructions, your open order is paid for and your credit card is up-to-date for your subscription.

    3) Update via New Order
    If you want to order a product in the webshop, you can also update your credit card information when paying for your order, by following these instructions:
    • Sign in to your personal account
    • Go to shop, choose products and go to checkout
    • Choose use card payment
    • Mark save on autoorder
    • Click on place your order and follow the payment instructions
    When you have followed these instructions, your new order is paid for and your credit card is up-to-date for your subscription.
    Zinzino Customer Service
  • I have been trying to update my card and it isn’t working.  Can you help?
    Christine Veirauch
  • Hello Christine,

    Thank you for your inquiry!

    We apologize for the inconvenience.

    Please give customer care a call at 561-203-1767 from 9am to 6pm EST. We can update it for you. Or you can email usa@zinzino.com and we can update it that way also.

    Have a great day!

    Best regards,
    Charlene Customer Service

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