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How do I update my credit card details ?

Zinzino Customer Service

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  • There are different ways to update your card details for your autoorder.
    Choose one of following:

    1) Update via Autoorder
    • Sign in to your personal account
    • Go to autoorder
    • Choose card payment and click on update and follow the payment instructions
    A new order will be created and 0,10€ will be charged from your new credit card.
    When you have followed these instructions your credit card is up-to-date for your autoorder.

    2) Update via Open Order
    If you have an open order (unpaid order) you can update your card information and pay the order at the same time, by following these instructions:
    • Sign in to your personal account
    • Go to orders
    • Click on pay
    • Mark save on autoorder
    • Click on pay for order and follow the payment instructions
    When you have followed these instructions, your open order is paid for and your credit card is up-to-date for your autoorder.

    3) Update via New Order
    If you want to order a product in the webshop, you can also update your credit card information when paying for your order, by following these instructions:
    • Sign in to your personal account
    • Go to shop, choose products and go to checkout
    • Choose use card payment
    • Mark save on autoorder
    • Click on place your order and follow the payment instructions
    When you have followed these instructions, your new order is paid for and your credit card is up-to-date for your autoorder.
    Zinzino Customer Service
  • As soon as I entered my card info, the page said "Page not found."  Did you receive my order and payment info? I'm unable to access payemnt page or open an account.Please advise.
    Loyla Louvis
  • Hello Loyla,

    Thank you for your inquiry!

    Did you receive an email confirmation from Zinzino?

    Was your credit/debit card charged for the order?

    You can also try choosing Pay Later and agree to the terms and conditions and place the order. Email customer care at usa@zinzino.com with your name and login ID number. We can see why the order is not being processed for you.

    Have a great day!

    Best regards,
    Charlene Customer Service

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