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How do I update my credit card details?

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  • There are different ways to update your card details for your subscription.
    Choose one of following:

    1) Update via Subscription
    • Sign in to your personal account
    • Go to subscriptions
    • Choose card payment and click on update and follow the payment instructions
    A new order will be created and 0,10€ will be charged from your new credit card.
    When you have followed these instructions your credit card is up-to-date for your subscription.

    2) Update via Open Order
    If you have an open order (unpaid order) you can update your card information and pay the order at the same time, by following these instructions:
    • Sign in to your personal account
    • Go to orders
    • Click on pay
    • Mark save on autoorder
    • Click on pay for order and follow the payment instructions
    When you have followed these instructions, your open order is paid for and your credit card is up-to-date for your subscription.

    3) Update via New Order
    If you want to order a product in the webshop, you can also update your credit card information when paying for your order, by following these instructions:
    • Sign in to your personal account
    • Go to shop, choose products and go to checkout
    • Choose use card payment
    • Mark save on autoorder
    • Click on place your order and follow the payment instructions
    When you have followed these instructions, your new order is paid for and your credit card is up-to-date for your subscription.
    Zinzino Customer service
  • Hello, I have been receiving my Zinzino omegas for almost a year every month but now I have a new credit card and I can’t update it because I don’t have the information of my personal account. Could you please help me to log into my personal account to update my new card?
    Thank you
    Alejandra Garcia
  • Hello Alejandra,

    Thank you for your inquiry!

    If you have your 10 digit Zinzino Customer ID number you can visit our website, www.zinzino.com , and click Sign-In/Forgot Password. Enter your 10 digit Zinzino Customer ID number and we will send your password to the email address on file.

    If you do not remember your ID number, please contact Support and we will be happy to assist you with obtaining your ID Number/Password. We can also assist you with updating the payment information on your account.

        Support Hours:  Mon. thru Fri. 9am - 6pm EST
            Phone: (561) 203-1767
            Email: USA@zinzino.com 

    Best Regards,
    Michelle Customer Care Supervisor

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