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An item was sent that I did not order.

An item was sent that  I did not order.
Linda price

Comments

  • Hello Linda,

    Thank you for the inquiry!

    May I have the name as it appears on your account and the order number received for the product please?

    Best regards,
    Charlene Customer Service
  • I received 2 order in , please skip my July order.
    I don’t have that order # but I have my 3rd order # which is 0047072832338

    Melanie Roseberry


    Melanie Roseberry
  • Hello Melanie,

    Thank you for your inquiry!

    I can see that the last order that we shipped out to you was dated 5/27/22. Your next subscription order processes on 6/27/22. Would you like us to skip June monthly autoorder and resume on 7/27/22?

    Best regards,
    Charlene Customer Service
  • Yes please.
    Melanie Roseberry
  • Hello Melanie,

    The subscription will resume on 7/27/22 for you.

    Have a great day!

    Best regards,
    Charlene Customer Service
  • ​Hi! I would like to stop my subscription and possibly resume after April. 

    Beena Mohan
  • Hello Beena,

    Thank you for your inquiry!

    May I have the name and the login ID number or order number for your account please?

    Have a great day!

    Best regards,
    Charlene Customer Service
  • I like to skip two months please
    Palma
  • Hello Palma,

    Thank you for the inquiry!

    May I have the name and the login ID number or order number for your account please?

    Have a great day!

    Best regards,
    Charlene Customer Service
  • Hi - I would like to skip my next order as I still have quiet a lot that I have to go through.
    Simi
  • Hello Simi,

    Thank you for the inquiry!

    May I have the name and the login ID number or order number for your account please?

    Have a great day!

    Best regards,
    Charlene Customer Service
  • login id: 2010005295
    Order: 75517956

    I need to skip the next 6
    Simi
  • Hello Simi,

    We would have to cancel the monthly subscription. Because your last order was on 7/1/22. That is the maximum that we can postpone the subscription for.

    Would you like me to cancel the subscription?

    Best regards,
    Charlene Customer Service
  • Yes please cancel.
    Simi
  • Hello Simi,

    The subscription has been cancelled.




    Best regards,
    Charlene Customer Service

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