How do I make a change to an order that's pending payment?
How do I make a change to an order that's pending payment?
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Thank you for your question!
In order to make adjustments to the articles of a Pending Order, the Customer/Partner must *contact US Support via phone or email prior to the order processing(*Please allow at least two business days to ensure that the adjustments are completed.) However, a Customer/Partner can adjust the address of a Pending Order via their online account.
Thank you for your question!
In order to change the process date for your monthly Auto-Order please contact US Support via email at USA@zinzino.com or via phone, (561) 203-1767, for immediate assistance. Please allow at least two business days for our Support Dept. to facilitate these changes.
Best Regards,
You can give customer care a call at 561-203-1767 between 9am to 6pm Monday through Friday. Or you can email customer care at usa@zinzino.com and we will be happy to assist you with this.
Have a great day!
Best regards,