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• Hello Martine,
  
  Thank you for your inquiry!
  
  May I have the name as it appears on your account and or login ID number or order number please?
  
  Best regards,
  

  Charlene Customer Service
  12 Jan Report inappropriate content
• name:  Martine Hutton
  
  acct: 2008023391
  

  Martine Hutton
  12 Jan Report inappropriate content
• Hello Martine,
  
  The Viva+ has been removed from the subscription. It will take effect as of the February subscription order for you. Because the January 11th order has already processed.
  
  Best regards,
  

  Charlene Customer Service
  12 Jan Report inappropriate content