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What takes so long for the oil to be delivered?

You sent out the oil in 7/5 it looks like it is sitting in Minneapolis that to me is ridiculous. Why does it take 10 days to get here? Also I am trying to pay my taxes and feel like this is something  that I really don't need right now how do i get out of it til I at least get them paid up? I dont know if the shipping is going to be so poor if I even want to continue.


  • Hello Debra,

    Thank you for your inquiry!

    The celebration of Independence Day on July 4th caused a slight delay with the delivery of your July subscription order; it is scheduled for delivery today July 12th.  We strive to assure that all orders are delivered within our standard shipping timeframe of 5-7 business days.

    The Customer Premier kit that was purchased on your Zinzino account is currently on a 6 month subscription commitment.  If you wish to discontinue the subscription prior to fulfilling the 6 month commitment there is a Premier Membership Fee.  Please feel free to contact US Support via phone or email regarding your options.

        Support Hours:  Mon. thru Fri. 9am - 6pm EST
        Phone:  (561) 203-1767

    Best Regards,
    Michelle Customer Care Supervisor
  • Can you please let me know when to expect my Balance oil shipment…it has been at least 10 days…
    Sherrie Clark
  • Hello Sherrie,

    Thank you for your inquiry!

    May I have the name and the login ID number or order number for your account please?

    Have a great day!

    Best regards,
    Charlene Customer Service

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