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What do I do if the customer wants more information about the BalanceTest than I have?

Zinzino Customer Service

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  • Show our presentation video or refer them to www.zinzinotest.com.
    We are not supposed to become experts, but instead lead the customer to more information.
    For other relevant questions about the BalanceTest please visit www.zinzino.com for more information.

    Zinzino Customer Service
  • Hello I have a question.  my daughter would like to order one of your tests.  I know that some US states you cannot ship to, correct?  Is California on that list?  I would like to send her a balance test.  I had one done last year and found it very informative.
    Deanna Andes
  • Hello Deanna,

    Thank you for your inquiry!

    We can ship the tests to any state besides New York. We can ship the test to California.

    Have a great day!

    Best regards,
    Charlene Customer Service
  • Hi, is there a customer number I can call to correct my customers email address? No one answer or return calls from the number listed above.
    Thank you.
    Monica
  • Hello Monica,

    Thank you for your inquiry!

    We apologize for the inconvenience.

    You can call 561-203-1767 from 9am to 6pm EST, Monday through Friday. Or email usa@zinzino with the name and the login ID number, along with the correct email address..

    Have a great day!

    Best regards,
    Charlene Customer Service

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