Product Perks Balance

How do I use my product perks balance?  It says I have $60 available but I can't figure out how to use it.  Thank you.
Carolyn Hazel

Comments

  • Hello Carolyn,

    Thank you for your inquiry!

    Product Perks Program*
    • $10 Product Perks per auto-ship per customer account; no matter the number of articles on the auto-ship.
    • The Product Perks are accumulated monthly.
    • The customer must have a Subscribe & Save auto-ship & paying shipping in order to receive monthly Product Perks.
    • The Customer must have earned enough Product Perks to purchase the product of choice; no partial payments.
    • Can the Product Perk be used towards shipping?
    • A:  No. Product Perks can only be used towards a product that is not currently part of their auto-ship order.
    • It cannot be used towards product that is part of their current auto-ship order.
    • It cannot be used towards shipping. However, they can choose to have the free product shipped with their next auto-ship, in which case there would be not extra shipping charge since the $8.95 shipping/handling covers all products in that order. Or have the product shipped out right away and pay shipping for the order.
    • Email customer care at usa@zinzino.com or call customer care at 561-203-1767 from 9am to 6pm EST to place the Perk Order.
    Best regards,

    Charlene Customer Service
  • How does one use the perks at checkout?
    Claudia T
  • Hello Claudia,

    Thank you for your inquiry!

    You would email usa@zinzino.com or call customer care at 561-203-2767 to place the order using your perks.

    Have a great day!

    Best regards,
    Charlene Customer Service

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