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new customer and am trying to log in to site

  I have tried to log in but the pass word  does not go through where to next

Comments

  • Hello Dennis,

    Thank you for your inquiry!

    I requested that your password be resent to the email address on file which is the one provided with this Forum inquiry. Your 10 digit ID number that begins with 200.... is what you should utilize for our Username.

    If that does not work, please fell free to contact Support via phone and we will be happy to assist you.

          US Support
          Mon. thru Fri. 9am - 6pm E.T.
          Email:  USA@Zinzino.com
          Phone: (561) 203-1767

    Best Regards,
    Michelle Customer Care Supervisor
  • I have tried to put my credit card information but i got message to check if the numbers onthe card are correct. I don't get why my card is not accepted???
    Elka Kaparova
  • Hello Elka,

    Thank you for your inquiry!

    We apologize for the inconvenience.

    We can update the credit/debit card for you via email. You can email the information to usa@zinzino.com. Or you can contact customer care at 561-203-1767 from 9am to 6pm EST.Then we can update the information for you, to see if we receive the same response as you.

    Have a great day!

    Best regards,
    Charlene Customer Service

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