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How do i stop my auto order?

Im trying to cancel my order but cant figure out how to.

Comments

  • Hello,
    I would like to stop my auto order.  How do I do this?
    Thanks
  • Thank you for your inquiry!

    Please contact US Support via phone or email regarding subscription cancellation request(s).  Be sure to have you account information available (i.e. Name/ID Number):

        US Support Hours
        Mon. - Fri. 9am - 6pm ET
        Phone:  (561) 203-1767
        Email:  USA@zinzino.com
    Michelle Customer Care Supervisor
  • I would like to turn off my auto payment method for a month or maybe two.  I have enough bottles now for 3 months and I do not need anymore at this time.  How do turn auto-pay off temporarily?

    Thanks,
    Shari
  • Thank you for your inquiry!

    Please contact US Support via phone or email regarding subscription request(s).  Be sure to have you account information available (i.e. Name/ID Number):

        US Support Hours
        Mon. - Fri. 9am - 6pm ET
        Phone:  (561) 203-1767
        Email:  USA@zinzino.com 
    Michelle Customer Care Supervisor
  • My order never has never arrived since 2018 October. Now is 2019 February. How can I get my money back?
  • Hello Mantas,

    Thank you for your inquiry!

    Please contact our Canadian Support Team regarding your account and they will be happy to assist you. Be sure to have your account information when speaking with the representative.:

        Canada Support Team
          Mon. - Fri. 9am - 6pm EST
          Phone: (855) ZINZINO
          Email:  CAN@zinzino.com 

    Best Regards,
    Michelle Customer Care Supervisor
  • I did contact Canadian Support Team yesterday AM. They haven't responded yet.
  • Hej jag har varit en trogen kund hos dig, men nu vill du avsluta mitt abonnemang hos er. Hur går jag tillväga och vad måste jag göra för att inte få fler paket skickade till mig och att det inte dröms mer pengar från min konto. MVH / Susanne Svensson

  • Hello Susanne,

    Thank you for your inquiry!

    Our SE Support will be happy to assist you with your request. The link below lists Support information for all countries:Your inquiry was registered to the North American Support (i.e. USA/Canada).

    Best Regards,
    Michelle Customer Care Supervisor
  • I would like to stop and cancel my account.

    Thank you.
  • Hello Scotty,

    Thank you for your inquiry!

    Please contact US Support via phone or email regarding subscription request(s). Be sure to have you account information available (i.e. Name/ID Number):

    US Support Hours
    Mon. - Fri. 9am - 6pm EST
    Phone: (561) 203-1767
    Email: USA@zinzino.com

    Best regards,

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