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How do I register as a Premier customer?

Zinzino Customer Service

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  • When you choose to enroll a Premier Kit you will be a Premier Customer as soon as your order is paid for.
    For more instructions, go to the section How to become a customer
    Zinzino Customer Service
  • Hello I am a new customer and I have had trouble with your website. My intention was to place my order with freight shipping for the lower price (although it would be nice to know how long freight shipping takes). At one point the screen let me pick freight then it kicked me off and then only gave me the option of 2 day shipping for a higher price. My order details say I have freight shipping while me email receipt says 2 day. Can someone please let me know how long freight takes and if it is 10 days or less please change my order to freight and refund the difference. If longer then 10 days I will stay with 2 day. Thank you
    Addie Halkin
  • Hello Addie,

    Thank you for your inquiry!

    Shipping fee is $8.95 for the US for regular shipping of 2 to 4 business days.

    Shipping fee is $19.95 for the US for express shipping of 2 business days.

    Shipping fee is $14.00 for Canada for regular shipping of 6 to 12 business days.

    Have a great day!

    Best regards,
    Charlene Customer Service
  • That’s not what I asked and you charged me 19.95 for the 2-4 day shipping and the tracking number is invalid. So this company owes me about $11. Please refund me s as you should - Addie Halkin
    Addie Halkin
  • Hello Addie,

    We apologize for the inconvenience.

    May I have the name and the login ID number or order number for your account please?

    Best regards,
    Charlene Customer Service

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