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How do I qualify for the Zinzino Balance App benefits?

Zinzino Customer Service

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  • By downloading your personal Zinzino App you will get a daily reminder to take your Balance products. Every time you have taken the product you get one point. Every day you walk 7500 steps you get one more point. By collecting points you can qualify for these benefits*:
    1. Freshman SILVER – Start up Level
    2. Premium YELLOW – 120 Health Points – Benefits: We send you a gift
    3. Progressive BLUE – 360 Health Points – Benefits: Surprise!
    4. Advanced COBALT – 720 Health Points – Benefits: Surprise!
    5. Master PURPLE – 1800 Health Points – Benefits: Surprise!
    To receive your benefit, please contact customer service.
    Zinzino Customer Service
    (Updated )
  • I have downloaded the Zinzino app, but it does not record my steps. What do I do so that it will record my steps?
  • Hello Marie,

    Thank you for your inquiry!

    I have forwarded this to our Zinzino App Support for more assistance. I will follow up with you once I receive a response from Support.

    Best Regards,
    Michelle Customer Care Supervisor
  • I am in spin class 6 days a week
    Can this count toward my steps
  • Hello Thomas,

    Sorry for the late reply, I was confirming the information for you. If you have an apple watch or your phone in your pocket while you are doing the class. I am sure it will count some steps for your step points in the app.

    Have a great day!

    Best regards,
    Charlene Customer Service

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