To latest comment

How do I get a new email with my customer login details?

Zinzino Customer Service


  • Contact our Customer Service with your registered name and email address and we will send you a new email.
    Zinzino Customer Service
  • Hi
    I am struggling to reset my password

    I get the email, click on the link and get
    "you found an unexpected error ... something didn't go as planned, try again later

    I've tried 3 times

    Lana Kirtley
  • Hi Lana,

    Thank you for your inquiry!

    Your account is currently frozen due to inactivity. Your last order was processed on 4/11/22.

    To maintain your account after registering as a ‘Sales
    Rep’, you must have minimum 1,25-credits personal sales
    volume (i.e. personal credits) one-time, OR enroll at least
    one personal customer who purchases a minimum 1,25
    credit order, within 30 days of your registration. If not,
    your account will be deleted and you will lose any existing
    organization you may have. As a partner, you must have:
    (1) at least 1,25 credits of personal sales volume or enroll
    a least one (1) new first generation. Other important
    information customer with a minimum 1,25 credit order, in
    the most recent 12 month period. If not, your account will
    be frozen until you meet this requirement. After 24 months
    of not meeting this minimum requirement, your account is
    deactivated and you forfeit your customers and team.
    Additionally, you must follow the Terms & Conditions /
    Policies & Procedures agreed to in the Partner Contract
    upon your enrollment.

    Have a great day!

    Best regards.
    Charlene Customer Service
  • how do I reinstate my account?

    so the intermittent monthly order does not count?

    Lana Kirtley
  • Hello Lana,

    Thank you for your inquiry!

    May I have the name and the login ID number or order number for your account please?

    Have a great day!
    Charlene Customer Service

Add your comment or create a new post

Your name and post can be seen by everyone.Your e-mail will never be shown publicly.