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Do I need a return label?

I need to return an order. Do I need to print out a return label from somewhere?
Kristin Sidwell


  • Hello Kristin,

    Thank you for your inquiry!

    I have included our Return/Exchange policy for review.

    What is Zinzino Customer Return/Exchange Policy?

    You may return/exchange product in unused sealed condition with Zinzino for 60 days from the date of purchase. All returned products must be unopened, sealed and re-saleable.

    Include a copy of the Packing Slip inside the box to assure that the return is processed accurately. Lot numbers on product and packing list must match for our inventory and quality control purposes.

    RETURNS ADDRESS: Zinzino, LLC 30 Transport Dr. Walton, KY 41094

    Zinzino will refund 100% of the purchase price and tax to your credit card for returned products, minus shipping cost, after the warehouse has received and inspected the product (7-10 business days from receipt of the return). You must pay to return-ship the product.

    Have a great day!

    Best regards,

    Charlene Customer Service

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