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Card payment

The program is not accepting my new customer's American express card. It says the details are "incomplete." They are notincomplete so I must be doing something wrong. we've double checked all the info. Help!
Susan Larson Report inappropriate content


  • Hello Susan,
    Thank you for your email!
    We are currently working to resolve this issue.  In the interim, please register the new Customer and utilize the following method of payment in order to complete the registration: 
    • Pay Later 
    Once the Customer is register, please contact Support US with the payment information so that we can process the order for the Customer.

    Best Regards,
    Michelle Customer Care Supervisor

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