Cancelling an order

I am overstocked right now with your fiber powder! I’d like to cancel order #67029808 if possible and cancel my automatic shipments for now.....
Vicky Haney Report inappropriate content

Comments

  • Hello Vicky,

    Thank you for your inquiry!

    The monthly subscription has been cancelled effective today for you. The last order that you will receive from Zinzino will be the order dated 1/26/2021. Because that order is at the warehouse and has been shipped.

    Best regards,
    Charlene Customer Service
  • Hi,

    I'm overstocked with products. I have more than enough, however Zinzino keeps sending me product. I would like to order as needed. Can you please help with my dilemma. 
    My Zinzino account # 2008433422

    Thank You
    Aldo DeVivo
  • Hello Aldo,

    Thank you for your inquiry!

    The monthly subscription has been cancelled for you effective today. The 1/19/2021 order will be the last order that you receive from Zinzino.

    Best regards,
    Charlene Customer Service
  • Hello, also overstocked on products, would like to cancel subscription and order as needed.  Customer # 2008271233.  Thank You!
    Jon Murray
  • Hello Jon,

    Thank you for the inquiry!

    The subscription has been cancelled effective today for you.

    Best regards,
    Charlene Customer Service
  • Hello,
    I would like to skip one delivery on March, I have plenty of products.
    My customer #2008041301
    Thank you.
    Lyudmyla Smolyanyuk
  • Hello Lyudmyla,

    Thank you for your inquiry!

    The subscription will resume on 3/15/21 for you.

    Best regards,
    Charlene Customer Service
  • Hello Lyudmyla,

    Thank you for your inquiry!

    The subscription will resume on 4/15/21 for you.

    Best regards,
    Charlene Customer Service
  • Please cancel our monthly order for two jars of balance oil.  My husband isn't taking it and I'm not taking it enough to go through it monthly.  Customer number 2008981824.  Thanks.
    Beth & Mike
  • Hello Beth & Mike,

    Thank you for your inquiry!

    The subscription has been cancelled effective today. The order dated 3/10/21 has already shipped out. That will be the last order that you receive from Zinzino.

    Best regards,
    Charlene Customer Service
  • Hello, I’m currently overstocked on products. I would like to cancel my subscription and order as needed.  Customer # 2008271233.  Thank You!  Thank You!
    Kristin Wickstrom
  • Hello Kristin,

    Thank you for your inquiry!

    The subscription was cancelled on 2/9/21 per Jonathan via Forum.

    Best regards,
    Charlene Customer Service
  • Hello
    I will not be taking Zinzino products any longer and need to cancel my subscriptions, due to new allergy prescriptions meds from medical doctor . Can you please cancel # 2008929732.

    Also, if the order 67844532 has been shipped to the Chicago location, I will write ”return to sender “ on the unopened box for credit.
    thank you.
    Heidi Silva
    jacqueline santana

    Heidi silva
  • Hello Heidi,

    Thank you for your request!

    The subscription has been cancelled effective today. The order dated 4/1/21 has already shipped out to you. I have made notations on your account regarding the order that you will be returning.

    Best regards,
    Charlene Customer Service
  • Hi ~ On March 24 (above) I requested to cancel my autoship and reply said it was cancelled. I got an order notice and payment emails today 4/11. Please stop today’s order #67951166.
    Thank you
    K Wickstrom
    2007960877
    Kristin Wickstrom
  • Hello Kristin,

    Thank you for your inquiry,

    That was for a different customer account below. Not the customer account that you have requested in this message above.

    2008271233

    The subscription has been cancelled for the account effective today. The order has already shipped out for you. You can return the order for a refund. Once received back to the warehouse. The refund will be processed in 7 to 10 business days from the date it is received back.

    Best regards,
    Charlene Customer Service
  • Hi, I would like to cancel my orders. I'm overstock with my Vivas
    I would like to cancel my suscription.
    My ID is 2005591618
    Thanks

    Alejandra


    Alejandra Gonzales
  • Hello Alejandra,

    Thank you for your inquiry!

    The subscription has been cancelled for you effective today.

    Best regards,
    Charlene Customer Service

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