Auto shipments

I fo not want auto shipments. I only want to order when I need my product. Please assist with correcting this... how do I ensure I can only order as i need?? My order # 67121964 was charged to me without understanding this was going to be a monthly basis..
I have 2 bottles at home.
Stop this order
please advise. Mary Beth Bidlack
Respond via my contact info in the system.

Mary Beth Bidlack Report inappropriate content

Comments

  • Hello Mary Beth,

    Thank you for your inquiry!

    The monthly subscription has been cancelled effective today. The 2/2/21 order has already shipped out. That will be the last order you receive from Zinzino. You can return the order for a refund. Once received back to warehouse, the refund will be processed in 7 to 10 business days.

    Best regards,
    Charlene Customer Service
  • Hello. I'd like to stop my future auto-shipments and to my client Maxim  Fedorenko for 3-month effective today. How can I do this? Thanks
    Sincerely,
    Elena
    Elena Boyer
  • Hello Elena,

    Thank you for your inquiry!

    May I have the name as it appears on the account and the login ID number or order number please?

    Best regards,
    Charlene Customer Service
  • Hello
    I would like to stop my auto shipments. I have already 3 extra bottles . I am taking
    2 tsp per day so I will be OK for next 4 months . My order # 2008959135 .
    I will order next portion when I needed . Please help me to stop next shipments.
    Thank you
    grazyna lapinska
  • Hello Grazyna,

    Thank you for your inquiry!

    The subscription has been cancelled effective today for you. Your last order that you will receive from Zinzino is dated 8/7/21 because that order has already shipped out to you.

    Best regards,
    Charlene Customer Service
  • I’d like to cancel my orders for three months from today 08/13.
    Thanks
    Lena
    Lena
  • Hello Lena,

    Thank you for your inquiry!

    May I have the full name as it appears on your account and the login ID number or order number please?

    Best regards,
    Charlene Customer Service
  • Hello,
    I’d like to cancel my auto-orders from 08/13 for three month for my client, Maxim Fedorenko,ID2008104292.

    Thanks,
    Lena
    Lena
  • Hello Lena,

    Thank you for your inquiry!

    The subscription will resume on 11/25/21 for the customer.

    Best regards,
    Charlene Customer Service
  • How can i cancel the auto ordering and charging of this product? I want to cancel the next 10/2/21 .
    Please.
    Jenny castillo
  • Hello customer service,
    I would like to discontinue my auto-shipment and subscription.
    My ID: 2009562297
    Jonghyun Peterson
  • Hello Jonghyun,

    Thank you for your inquiry!

    The subscription has been cancelled effective today for you. The last order that you will receive from Zinzino is dated 10/23/21 because that order has shipped out already to you.

    Best regards,
    Charlene Customer Service
  • Hello Customer Service,
    I would like to cancel my subscription and auto-ship as soon as possible My customer ID: 2009562324

    Kali Peterson
  • Hello Kali,

    Thank you for your inquiry!

    The subscription has been cancelled effective today for you.

    Best regards,
    Charlene Customer Service
  • Hi, this is Ana B -client #: 2007863659. I would like to stop my auto shipment order. Already have 3 bottles of it. I'll let you guys know when to reinstate.
    Thank You.
    ANA BARAJAS
  • Hello Anna,

    Thank you for your inquiry!

    The monthly subscription has been cancelled effective today for you.

    Best regards,


    Charlene Customer Service
  • Hello Customer Service,
    I would like to cancel my subscription and auto-ship as soon as possible My customer ID: 2010116130, please don't send the order that will autoship on 11/18/2021. I still have 2 bottles.
    Please cancel my subscription as of per today.

    Thank you
    Jenny
  • Hello Jenny,

    Thank you for your inquiry!

    The subscription has been cancelled effective today.

    Best regards,
    Charlene Customer Service

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